Ok, some time around 11:30ish local time, I noticed that A’tuin wasn’t black holing connection attempts. After a bit of difficulty, I managed to actually connect to the Virtuozzo console – but couldn’t log in. After a few more minutes, it actually let me log in to VZPP, but I noticed that I did not have a functional SSH daemon running.
Much toil and one hour later, I discovered a wierd problem in the system startup scripts and repaired them to actually boot our services correctly again.
The database server is running, the mud is running, the web server is running. Life is, in general, good again.
I am wondering what the official response by TekTonic will be on this issue – since after something well over 30 hours, they still haven’t made a public statement on the outages forum, and haven’t given satisfactory answers to my trouble tickets.
Oh well, problem is over for now. I look for alternative hosting, but am not very hopeful of finding anything with this set of server options anywhere near this price bracket. I wonder if an entire day of unplanned and unexplained downtime is worth the thousand dollars or so a year that I am saving by going with them as opposed to my next best option? Dunno.
At least I’ll be able to sleep tonight w/o waking up to 50 user complaints 